Customer Service
Marketing

Excellence in customer service: what is it, why is it important and the best tips

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In order to have excellence in customer service, it is necessary to solve consumer problems, ensuring that they achieve the desired results Having excellence in customer service consists of relating effectively with consumers, solving their problems when they contact the company and helping them to achieve the desired results. The goal is to delight customers, add […]

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Content marketing
Marketing SocialMedia

Live Show Content Marketing: the best tips and insights from the 2 days of the online event

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Check out (or remember) what the experts who participated in RD’s live on Content Marketing said The first edition of RD’s Live Show Content Marketing brought together big names in the market in two days, broadcast via YouTube and social networks. There were more than 6 hours of conversations full of content (of course), with many […]

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Email
Marketing SocialMedia

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In Email Marketing, the subject is just as important as the content. Learn how to create curiosity-generating email subjects and see some practical examples! How do we deal with inboxes that are less and less accessible and more crowded with information? How can we deal with people with their increasingly valuable and rare interest? How do we create […]

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